Quality Assurance Manager Benelux

About the job

As the Quality Assurance Manager you manage and optimize the QA team for the site in Heerlen (NL) and Grobbendonk (BE). You are a technically and analytical strong people manager who can make a real impact on both sites!

Your main responsibilities will be:

• Manage the full Employee Experience lifecycle of your team of 12 people.
• Manage and optimize the QC/QA department: resources, tools, budget, performance, efficiencies, legal and company EHSS aspects.
• Achieve and set targets, report and reduce costs. Identify and correct material and capacity constraints. Set guidelines, develop tools and objectives.
• Implement and maintain the relevant standards (ISO9001; ISO14001; ISO45001; RHP; SNI) according ICL QA guidelines. Responsible for the internal ISO auditing team.
• Budget control and performance indicators: define, control and monitor.
• Coordinate actions in case of new products/suppliers regarding requested analysis, certificates: including QA documents needed for export shipments.
• Production support: coordination of rework possibilities of rejected products, quality advice, quality follow up.
• Coordination of vendor complaints and customer complaints.
• Responsible for Quality related tasks for New Product Requests, recipe checks and specifications.
• Contribute in and manager of multidisciplinary department and or site project teams.

About you

We are looking for a real people manager with the right technical know-how and analytical skills to support the team and the Management Team. You need knowledge in Chemicals and therefore have a relevant education in Chemical Engineering or Technology. To manage the team you already have experience in Management within Quality Assurance or R&D area; preferably in fast moving goods environment and/or chemical (fertilizers) process industry.

In addition, you have the following know-how and skills:

• Several years of experience with ERP (QAD/SAP), WMS and QA/QC systems.
• Excellent knowledge (verbally and in writing) of the Dutch and English language; German knowledge is an advantage.
• Ability to communicate at all levels and with various functions inside and outside the organization.
• Safety oriented behavior.
• Has the ability to drive change through his team, having a proven ability to motivate personnel at all levels within the organization.
• A passion for driving results, flexible and customer oriented.
• Willingness to travel to other sites/locations. Travel-% estimated 20%: Relevant sites, customer complaints, external meetings/audits with/regarding customers/suppliers/Marketing and Sales departments.

Location

Heerlen, The Netherlands