Client Service Associate - Part Time 24 Hrs

Client Service Associate - Part Time 24 Hrs

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Location: Amsterdam

Time Type: Part time

Posted on: Posted 4 Days Ago

Job Requisition ID: R-15543

The economy is always in motion. Developments on a macroeconomic level have a major influence on how the stock market behaves. If you have a genuine interest in financial markets, and helping our investment clients gives you energy, then read on.

As a Client Service Associate (part time 24 hours per week), you will be part of a dynamic department, consisting of approximately 65+ Investment Specialists. The team supports our wider Global client service efforts and is responsible for increasing client satisfaction (NPS - Net Promoter Score).

You will receive structured training from our professional and experienced leads, developing your investment expertise and knowledge. As your knowledge develops, you will be able to answer client questions about investment products like turbos, futures, and options, giving product-related advice and sharing insights about current market events.

Responsibilities:

• Customer support related queries helping customers to access information and use the platform; Answering queries regarding investment products (options, turbos, futures etc.) and trading systems.
• Providing information about Saxo Bank products (self-investing and Asset Management) and proactively offering these product options.
• Dialogue with clients about investment opportunities and informing them about current events in the market.
• Complete internal training and courses such as DSI Securities Trader and DSI Integrity.

Your profile:

• Fluency in Dutch.
• You are organized, eager to learn, and able to stay on top of several tasks at the same time.
• You enjoy helping clients and have a curious and problem-solving mindset.
• Completed secondary education (e.g., MBO/junior college/lycée high school/A-levels/Secondary level 2 etc).
• Can demonstrate you have a genuine interest in learning about investing and financial markets.
• Able to commit to a schedule of 24 hours per week.

How to apply:
Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!