Front Office Specialist | Dutch B1

The Front Office Specialist acts as the first point of contact for visitors, vendors, and employees, ensuring a professional, welcoming, and secure front desk experience. The role supports daily office operations and provides administrative and facilities-related assistance in a dynamic international environment.
What You’ll Do:Front Desk & Visitor Management

• Welcome customers, vendors, and visitors in a professional manner.
• Maintain visitor registration and issue access badges.
• Act as gatekeeper for building access, ensuring compliance with our customer’s security and entry guidelines.

Mail, Courier & Package Handling

• Receive, sort, and distribute incoming mail and internal correspondence.
• Manage incoming/outgoing shipments, including priority and international packages.
• Verify and handle customs-related documentation when required.
• Coordinate courier services and ensure proper distribution of deliveries.

Communication & Switchboard Management

• Operate the computerized switchboard system for incoming calls.
• Manage internal communication systems and ensure accurate call routing.

Administrative & Office Support

• Manage sickness and absence reporting through dedicated systems.
• Order flowers, pastries, and other office requests in line with company policies.
• Manage office supplies and inventory.

Process & Facility Coordination

• Create, update, and maintain Front Office work procedures and process documentation.
• Coordinate holiday replacement planning for Front Office coverage.
• Create and manage facility-related service tickets.
• Support purchase requisitions for indirect spend.

Training & Internal Coordination

• Organize monthly onboarding (New Hire) training sessions.
• Occasionally deliver introductory training for the Front Office function.
• Support quarterly internal product training coordination.

Digital & System Ownership

• Co-manage the SharePoint environment and maintain selected site pages.
• Perform additional administrative tasks as required. 

Requirements

• Minimum 1 year of experience in a similar front office or reception role within an international environment.
• Strong communication skills, both in-person and over the phone.
• Flexibility to work in rotating shifts to ensure full front desk coverage.
• Strong MS Office skills (Word, Excel, Outlook) and willingness to learn new systems.
• Fluent English and Dutch at B1 level.
• Strong attention to detail; errors may impact company image and operations.
• Full-time availability required; limited part-time arrangements may be discussed depending on team coverage needs.
• You are currently located in or near Eindhoven

Benefits

By joining our client’s team, you’ll benefit from:

• For this position, the initial contract period is set at three 3 months. Based on performance, the contract duration may be extended.
• Immediate availability is required for this position.
• A Multicultural and Inclusive Environment: Work in a supportive, diverse workplace that values inclusion and collaboration.
• The position follows regular office hours (08:00–17:00), as it is based at the office reception.
• Opportunities for Growth: Access career development paths within a global organization committed to employee advancement.
• Outside the monthly salary our client also provides an additional 13th month and 8% holiday allowance

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.