Recruitment Quality Assurance Lead

Overview

Recruitment Quality Assurance Lead. Permanent. Europe based.

This role holds recruitment to account – not manages it.

We’re looking for someone with a true TA Quality Assurance mindset: able to independently assess recruiter and hiring manager performance, apply sharp judgment, and challenge underperformance in a commercially demanding environment.

What You’ll Do

• Define and enforce a best-in-class TA quality framework across sourcing, screening, interviewing, offers, and onboarding
• Conduct independent audits of recruiter output, hiring manager effectiveness, and candidate experience
• Assess ATS usage, sourcing channels, interview quality, and hiring decision consistency
• Identify bottlenecks and quality gaps across the hiring funnel
• Benchmark against leading organisations in financial services & tech
• Leverage emerging tools, including AI-driven sourcing and assessment

Impact & Accountability

• Own and track key TA metrics: time-to-fill, quality of hire, source effectiveness, candidate experience, offer acceptance
• Deliver direct, data-led insights to leadership – with clear actions
• Drive measurable improvement – success is defined by outcomes, not reports

What Sets You Apart

• Proven experience in independent TA quality assessment / audit
• Confidence to make tough, evidence-based calls and challenge senior stakeholders
• Strong commercial instinct and bias for raising standards, not maintaining them