As an eCommerce Account Manager, you will be responsible for driving growth across key Bricks &...
As an eCommerce Account Manager, you will be responsible for driving growth across key Bricks & Clicks retailers (AH, Jumbo, Plus) by developing and executing winning online strategies.
Customer Leadership
- Develop, own and manage strong eCommerce partnerships with AH, Jumbo and Plus
- Build and roll out customer‑specific strategies across assortment, activations, promotions and pilots
- Proactively identify online growth opportunities and turn them into actionable commercial plans
Performance & Retail Media Management
- Lead performance‑driven retail media programs in collaboration with Retail Media Services (e.g. sponsored products, display)
- Continuously optimise campaigns through structured test‑&‑learn (A/B testing, hypothesis‑driven experiments)
- Drive improvements in key eCommerce KPIs such as conversions, share of voice, (i)ROAS and ROI
Stakeholder Management & Collaboration
- Navigate and align the collaboration triangle: Retailer - Retail Media Partners - FrieslandCampina
- Connect online and offline sales teams to ensure fully aligned customer strategies
- Work closely with category, marketing and brand teams to integrate eCommerce growth into broader business plans
Performance Management
- Own and manage eCommerce customer budgets
- Review and optimise business performance based on data, insights and retailer analyticsReport progress and future opportunities internally and to customers